Opening Hours
We operate a booked appointment system for all clinics. 40% of all our appointments are pre-bookable two weeks in advance for GP's. Morning and afternoon appointments can be pre-booked in advance. All Nurse appointments are pre bookable up to two months in advance.
Monday - Friday 8:00am - 6:00pm (we are closed on Thursday afternoons from 1:00pm)
Please note: Blythe Bridge Primary Care Centre is also available for appointments mornings and afternoons with the exception of Thursday afternoon.
click here for our Tean Surgery website
**Care Quality Commission**
We have added a new page to our website, Care Quality Commission. You can navigate to this page to view their report following their inspection of our Surgery.
Doctors' Consulting Times
8:30am - 12 noon & 3:30pm - 6:00pm By appointment only
| Day | Morning | Afternoon |
| Monday | Dr R Sripada | Dr V Tiguti |
| Tuesday | Dr R Sripada | Dr V Tiguti |
| Wednesday | Dr R Sripada | Dr Z Tukmachi |
| Thursday | by rotation | closed |
| Friday | by rotation | by rotation |
Out of Hours
Should you require help outside the normal opening hours of the Surgery, please telephone: 111
Newly Registered Patients
Patients moving into a new area should register with a new Doctor as soon as possible. Please contact the surgery to make appropriate arrangements. Talk to reception, they will give you a form to complete (GMS1) and an appointment time to see the Health Care Assistant.
Please bring the following with you when registering:
- Urine sample
- Proof of identity (e.g. Driving Licence, passport)
- Proof of address (e.g. Utility Bill, Council Tax)
All new patients over the age of 16 are invited for a routine health check on registering. This is normally carried out by our Health Care Assistant and includes being asked about past illnesses and family problems. You will be given an examination for weight, blood pressure, etc.
A Health Visitor will contact parents of under fives. You will be registered with both doctors but you have the right to express a preference of a GP if you wish, please ask reception.
Named Accountable GP
From 1st April 2015 onwards Practices are required, under the GMS contract, to allocate a named accountable GP to all patients, including children. It is important that you are aware that this is purely an administrative exercise and does not change the way in which we operate or affect your ability to make an appointment with any of the GPs in the practice. We have now allocated all patients to a named GP and all new patients registering will be allocated within 21 days of registration.
If you were registered with us before 1st April 2015 and were aged over 75 or are taking part in the Unplanned Emergency Admissions service provision, where you were allocated a care plan co-ordinator, you will have already been allocated a named accountable GP and notified in writing – this named GP will remain the same and will not change.
Should you express a wish to change your named GP we will do our best to accommodate your wishes, but this cannot be guaranteed due to the different workload of our GPs who work full time and part time. Please write to the Practice Manager with your request.
Chaperone Policy
Dr Pilpel & Partner is committed to providing a safe, comfortable
environment where patients and staff can be confident that best
practice is being followed at all times and the safety of everyone
is of paramount importance.
Please download our
Chaperone
Policy for further information.
NHS Constitution
The NHS belongs to the people. It is there to improve our health
and well-being, supporting us to keep mentally and physically well,
to get better when we are ill and, when we cannot fully recover, to
stay as well as we can to the end of our lives. It works at the
limits of science – bringing the highest levels of human knowledge
and skill to save lives and improve health. It touches our lives at
times of basic human need, when care and compassion are what matter
most.
Please download the
NHS Constitution Leaflet for more information
Parking
Please remember that parking spaces can be limited and the doctors need access at ALL times.
We would ask that consideration is paid to our neighbours and that you DO NOT obstruct the driveways to their homes. The Tean surgery has a large car park at the bottom of Old Road and we respectfully request that this is your car park of choice allowing more parking for patients with limited mobility.
There is a large car park adjacent to the Blythe Bridge Primary Care Centre.
Urgent Cases
We are very proud of our full diagnostic and treatment facilities at our Surgeries therefore we are generally reluctant to offer “second best” medicine by trying to diagnose and treat you in your home. If your problem is urgent we always fit you in, bypassing the waiting room if necessary.
Disabled Patients
The Surgery is fully equipped for disabled access, including toilet facilities.
What to do in an emergency
Please ring the usual surgery telephone number and you will be transferred to the appropriate out of hours service.
If you are calling on behalf of someone else please have relevant information available, such as:
- address
- date of birth
- current medication
- name of their GP.
If considered necessary you will be referred to a duty Doctor or Nurse Practitioner who will contact you and, either give further telephone advice, or ask you to attend a local centre or in appropriate circumstances visit you at home.
